Resources about Service Design

Practitioner stories
2 min readApr 19, 2021


fake sticky notes along axes to illustrate the service design concept

What is service design?

How does it compare with other roles?

Want to become a Service Designer?

Here are some links that could help:

Some examples of service design


This was initially published as part of the UX Glasgow special event around service design which we were part of.

Here are the slides of the presentation for this event:



Practitioner stories

We are collecting Practitioner stories of Service Design in the Scottish public and third sectors