What is service design?
- Digital 9 Common Myths about Service Design — Scottish Government Digital Blog
- Service Design. Excuse me… what?. “ — by Mariel Macia
- Service Design. Translators across people, business and tech — by Mariel Macia
How does it compare with other roles?
- Comparing service design and business analysis — by Ben Holliday
- Service Design and UX Design: What’s the Difference? — by DesignLab
Want to become a Service Designer?
Here are some links that could help:
- Become a service designer in government: step by step — Design in government Blog
- How to create a portfolio to apply for a design role in government — Design in government Blog
- How can you support people interested in service design? — Design in government Blog
- Resources for further learning on service design (Google doc with more resources)
- Service Design: A Reading List — by Mike Press
- A common language to understand services — by Kate Tarling
- “What advice would you give to service design students?” — by Kirsty Joan Sinclair